Privacy Policy

Effective date: October 25, 2026

Work Horse Painting Co. ("we", "us", "our") is a painting company based in Kelowna, British Columbia, owned and operated by Brian Flight. This policy explains what personal information we collect, how we use it, and your rights over it.

Contact us about privacy:

Work Horse Painting Co.

2340 Abbott St., Kelowna, BC V1Y 1E5, Canada

Phone: (778) 312-3024

Email: info@workhorsepainting.ca

Information we collect

Information you give us. When you request a free estimate, fill in a lead form, or contact us by phone or email, we collect the details you provide, such as your name, phone number, email address, town, the service you are interested in (interior, exterior, cabinets, or drywall), and any description or photos of the job you share with us.

Technical information. When you visit our website, our hosting provider may log basic technical information, such as browser type and pages visited, to keep the site running securely. We do not use this to identify you personally.

How we use your information

We use your information only to:

• Respond to your estimate request and answer your questions;

• Schedule estimates and painting work, and communicate with you about a job;

• Follow up on an estimate you asked for;

• Run and measure our advertising, so we can tell whether our ads are reaching people who want a painter.

We do not sell your personal information to anyone.

Who we share it with

We share your information only where needed to run the business:

• Our website host (GoDaddy), which hosts workhorsepainting.ca and delivers website form submissions to us;

• Meta (Facebook and Instagram), when you submit a lead form on one of our ads — the form details go to us through Meta's lead tools;

• Google, through our business listing and advertising.

These providers handle your information under their own privacy policies. We do not share your information with anyone else except where required by law.

Cookies

Our website and our ads may use cookies — small files stored on your device — to make the site work and to measure whether our advertising is performing. You can control cookies through your browser settings; blocking them may affect how some parts of the site work.

How long we keep it

We keep estimate inquiries while we are following up with you, and job records for as long as needed for business and tax record-keeping. When information is no longer needed, we delete or anonymize it.

Your rights

Under British Columbia's Personal Information Protection Act (PIPA), you may ask to see the personal information we hold about you, or ask us to correct it. To make a request, contact us at info@workhorsepainting.ca and we will respond within a reasonable time.

Security

We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

Our services are not directed at children, and we do not knowingly collect personal information from children.

Changes to this policy

If we change this policy, we will post the updated version here with a new effective date.